Effective Date: December 8, 2023
Thank you for choosing CareDirectLink.com, a mobile application designed to connect caregivers and clients for convenient and efficient home care services. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our mobile application and associated services.
a. Personal Information:
When you register for CareDirectLink.com, we collect personal information such as your name, contact information, and payment details.
b. User Content:
We may collect information you provide when using our services, such as messages, reviews, and other content shared within the application.
c. Device Information:
We automatically collect information about your device, including device type, operating system, and unique device identifiers.
d. Usage Data:
We gather information about how you use CareDirectLink.com, including log files, time and duration of usage, and features accessed.
a. Service Provision:
We use your information to provide and improve our services, including connecting caregivers with clients, facilitating communication, and processing payments.
b. Personalization:
We may use your information to personalize your experience and provide tailored content and recommendations.
c. Communication:
We use your contact information to communicate with you about our services, updates, and important information.
d. Analytics:
We analyze usage data to understand how our services are used, identify trends, and enhance the user experience.
a. With Caregivers and Clients:
Your information may be shared with caregivers or clients as necessary to facilitate the provision of home care services.
b. Third-Party Service Providers:
We may share information with third-party service providers who assist us in delivering and improving our services (e.g., payment processors, analytics providers).
c. Legal Compliance:
We may disclose your information if required by law, in response to legal requests, or to protect our rights, privacy, safety, or property.
We employ reasonable security measures to safeguard your information and prevent unauthorized access, disclosure, alteration, or destruction.
You can manage your account settings and preferences within the CareDirectLink.com application. You have the right to access, update, or delete your personal information.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or through the application.
If you have any questions or concerns about this Privacy Policy, please contact us at admin@caredirectlink.com.